FAQs

Each 500g pack of Keen Wah Quinoa & Coconut Breakfast once cooked makes 1.37kg. That's 13 serves for you to enjoy throughout the week. Top each serve with a small handful of Keen Wah Quinoa Granola. 

 Each serve contains 6.5g of Protein.

Yes! Keen Wah products do not contain gluten. We produce our products in a dedicated gluten free facility, and test our products annually for traces of gluten by a NATA accredited laboratory.

No there is no refined white sugar added. Just natural sweetness from Candian Maple Syrup, Rice Malt Syrup and Dried Figs. Delicious!  

No! You will not find any soy or dairy in our Keen Wah products.

Yes Keen Wah products are plant based and do not contain animal products or
by-products.

By nature, coconut milk powder becomes clumpy, especially in colder temperatures. Even when adding water, you will still observe some clumps before it dissolves. This is normal, simply give it a stir in the pot.

Our coconut milk powder is vegan. It suitable for those who have a dairy intolerance or are avoiding dairy.

Coconut milk powder is known to boost immunity (due to presence of lauric acid) and importantly, is a healthy alternative to milk.

Our Keen Wah Quinoa Granola contains Tree Nuts. There may be trace amounts of: peanuts, tree nuts, sesame seeds or eggs as a result of the manufacturing facility we use to produce our products. We recommend avoiding the consumption of our products in the current range for anyone with severe allergies.  

Yes, you can give Keen Wah Quinoa & Coconut Breakfast to children from 7 months old (if blended/ pureed). The Keen Wah Quinoa Granola can be given from 1+ years.   

Keen Wah Breakfast packs are shelf stable for 12-18 months.

 At the moment, delivery is Australia wide only.

Our recommendation is to cook the whole 500g at once.
However, if you are going to cook only half of the pack, make sure you give the
contents a good shake to ensure the coconut milk powder spreads evenly throughout.
Then pour half the pack into the saucepan and remember to only add half of the
water.  

Yes, your cooking time may vary depending on several factors. Including: the size of the pot, how high you have your heat, gas versus electric. You may need to leave your Quinoa & Coconut Breakfast to sit (with the lid on) for a little longer than the instructions say. For the best result, wait until all water has been
absorbed.  

That’s easy. Upon checkout, enter the note in the box labelled “Special Instructions for the Seller”. We will then hand write this note from you and include it in the Keen Wah Breakfast pack delivery.  

Returns

Unfortunately, as we are a perishable item, we cannot accept returns and refund your payment. If you have any questions about our returns policy, you can contact us at info@keenwah.com.au. Items sent back to us without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Shipping

ORDER PROCESSING

We aim to process all orders within one business day and ship orders placed before midday AEST/AEDT same day.Shipping times are a guideline and subject t o change based on order volume, promotional periods, weather events, or other Australia Post delivery issues and other unforeseen or unavoidable events beyond our reasonable control. You will receive an automated email confirmation after your order has been submitted.  Please ensure that your email address has been entered correctly. Once your order is placed it is automatically sent into our warehouse system for processing. Once we begin processing your order we are unable to amend it. If you wish to cancel your order please contact us immediately. We will make every effort to accommodate your request however due to our automated warehouse process this may not be possible. Once your order is shipped you will receive an email confirmation that your order is on its way to your door.

SHIPPING

All orders are sent from our KeenWah Head Office in Sydney, Australia.

Within Australia

  • Orders are sent via Australia Post and once shipped, typically arrive within 7-10 business days.
  • However shipping timing may be delayed as a result of increased demand during Covid.
  • Parcels will be left at your address unless the shipping address is a unit or apartment block, but only if deemed safe by the delivery driver.

International Orders

  • At this stage we do not ship Internationally